1. Overview
At KeywordsFly Technology Pvt. Ltd., we strive to deliver exceptional digital marketing and SaaS solutions. This Refund and Cancellation Policy applies to all our services and products purchased through our Website or directly from us.
2. Service-Based Projects
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Once a digital marketing or IT service has commenced (after strategy approval or kickoff), fees paid are non-refundable.
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If you cancel before the project starts, a partial refund may be issued after deducting administrative or consultation charges (typically 10-20%).
3. SaaS Subscriptions (e.g., MedMeUp)
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Subscriptions are billed per plan (monthly, quarterly, or annually).
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You may cancel anytime, but no refunds will be issued for the remaining billing cycle.
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In case of technical failure or duplicate billing, we will issue a full or partial refund after verification.
4. Digital Products or Licenses
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All digital deliverables, designs, or software licenses once delivered are non-returnable and non-refundable.
5. Refund Timeline
Approved refunds (if any) are processed within 7–10 business days to the original payment method.
6. Contact for Refund/Cancellation Requests
To initiate a refund or cancellation request, please contact us at:
📍 Address: CS 7, Commercial Market, 12, Gyan Khand II, Indirapuram, Ghaziabad, Uttar Pradesh 201014
📧 Email: info@keywordsfly.com
📞 Phone: +91-8527675415
Last Updated: October 2025